Lucky Tackle Box COVID-19 Updates
Last Updated August 4, 2020
Shipping & Delivery Updates
Lucky Tackle Box continues to be committed to the health and safety of our team members and nationwide community of avid anglers. In the wake of COVID-19, we are still taking necessary precautions when receiving products, during fulfillment, and throughout the shipping process.
Here’s what you can expect from Lucky Tackle Box during these unprecedented times:
- Due to extra precautionary measures, the rate of fulfillment and shipping may be delayed up to several days.
- If you are a subscriber who signed up before March 2019, your packages will be shipped by the 12th of every month.
- If you are a subscriber who signed up after March 2019, please allow up to 5-6 days for your box to ship after you receive your order confirmation email.
- If you ordered product from our Lucky Store, please allow up to 4-5 days for your order to ship after you receive your order confirmation email.
Please note that once a package leaves our warehouse, it’s immediately transferred into the mail stream with UPS, USPS, or FedEx. Although we’ll do whatever we can to make sure your package arrives in a timely manner, we have no control over its delivery at that stage in the shipping process.
We will continue to send an email when your package leaves our facility, and you can also track its progress on your individual account portal here. If you have any questions in the meantime, please reach out to our customer service support team at firstname.lastname@example.org. Thank you so much!
Media & Content Updates
Of course, the COVID-19 pandemic has not impacted the way we produce educational and engaging social media content for your boxes each month. We are all in this together, and we continue to work harder to help you fish better.
We truly appreciate your patience, support, and loyalty. While you wait for your next monthly delivery, don’t forget to subscribe to our YouTube channel and watch all our “On The Lake” video tutorials with the Lucky Tackle Box team!