Customer Support

Customer Service is our #1 priority.  We're a small 6 person company, but we strive to respond to every one of your questions within 48 hours.

Some answers to common questions 

1. Can I switch to a different box? Absolutely. Find instructions here.

2. When will my box ship? here.

3. Where can I get more info? Check out our support forums here: here.

Still Have Questions?

Haven't found the answer to your question? Did something happen to your box? We get it. Sometimes @#!% happens and we're here to help. We understand that your needs are important. Submitting your question using the form below is the the fastest way to get a response.

We use a customer support ticketing system so you can track your inquiry and to make sure nothing is missed. Simply fill out the form below and you will be sent a support tracking number which can be used to track your request. Requests are responded to in the order in which they are received, so there is no need to submit multiple requests.

Please tell us a little bit about your question or concern. You can also reach us at 877.267.1958.


Contact Our Support Team